Frequently Asked Questions

SEIFE is a premium car care brand built for enthusiasts. We make a focused lineup of wash products — each one engineered for a specific step in your routine. No bloated catalog, no compromise on quality. Just clean, intentional formulas for people who actually care about their vehicles.

Start with The SEIFE Wash System — it includes everything you need for a complete wash in four steps: Grime Time (pre-wash), Rim Revive (wheels), Foam Cloud (contact wash), and Inside Agent (interior). It's the most straightforward way to experience what SEIFE is built to do.

Yes. Our products are formulated to be safe on all standard vehicle surfaces — painted panels, glass, plastic trim, alloy wheels, and interior materials. Each formula is pH-balanced to clean effectively without stripping protective coatings or damaging finishes.

Absolutely — the system was designed to work as a complete routine. Each product is formulated to complement the next. Following the four-step order (pre-wash, wheels, contact wash, interior) gives you the best result and helps protect your vehicle's surfaces throughout the process.

Follow the four-step SEIFE Wash System: Start with Grime Time to break down heavy buildup before any contact. Move to Rim Revive to treat wheels and brake dust. Then use Foam Cloud for your contact wash and rinse. Finish with Inside Agent to clean and reset your interior. This sequence protects your surfaces at every stage.

Every two weeks is the sweet spot for most drivers. If you're driving in harsh conditions — road salt, heavy rain, tree sap, or coastal air — weekly washing helps preserve your paint and coatings. Regular washing prevents buildup from bonding to your clear coat and makes every wash easier.

Yes. Foam Cloud is specifically formulated to be safe on ceramic coatings. It lifts and suspends dirt without degrading the hydrophobic properties your coating was installed to provide. Regular use with Foam Cloud helps maintain the water-beading effect and extends the life of your coating.

Yes. Rim Revive is pH-neutral and safe for use on alloy, chrome, painted, and powder-coated wheels. It targets brake dust and road grime without the aggressive acids found in some competitor products. We recommend rinsing thoroughly after application and working one wheel at a time.

We currently ship across Canada and the United States. We're actively working on expanding to more regions — follow us on social or join our newsletter to be the first to know when international shipping becomes available.

Standard shipping typically takes 3–7 business days depending on your location. Orders are processed within 1–2 business days. You'll receive a tracking number by email as soon as your order ships so you can follow it every step of the way.

We don't currently offer local pickup — all orders ship directly. If you're local to Montreal and need something urgently, reach out to us directly at info@seife.store and we'll do our best to help.

If you need to make changes or cancel, please contact us at info@seife.store within 12 hours of placing your order. Once an order has been picked and packed, we're unable to make modifications. We'll always do our best to accommodate you before fulfilment begins.

That's not the experience we want you to have. If your order arrives damaged or with missing items, email us at info@seife.store within 7 days of delivery with photos of the damage and your order number. We'll make it right — no hassle, no runaround.

Email us at info@seife.store. We respond to all inquiries within 1 business day. For the fastest response, include your order number and a brief description of your question or issue. You can also reach us through our social media channels — we're always around.